These Terms and Conditions ("Terms") govern the use of our online pooja and astrology services ("Services") provided by Astrochant, registered under the laws of Indian Jurisdiction ("we", "our", or "us"). By accessing or using our Services, you ("User" or "you") agree to comply with these Terms. If you do not agree with these Terms, you must refrain from using our Services.

1. Services Provided

We offer online pooja services, astrology consultations, and other related spiritual services. Our services are provided through our website, mobile applications, or other online platforms ("Platforms").

2. Eligibility

By using our Services, you confirm that:

• You are at least 18 years of age or have parental/guardian consent to access and use our Services.
• You have the legal capacity to enter into a contract.

3. Booking and Payment

• Booking Process: To avail of the pooja or astrology services, you must provide necessary details (name, date of birth, time of birth, etc.) as required.
• Payments: All payments for Services are to be made via the payment methods available on our Platforms. Payments are non-refundable unless otherwise specified.
• Cancellation and Refund: Cancellations may be requested within [insert time frame, e.g., 24 hours] of the scheduled service for a refund, provided that services have not been performed. Refunds are subject to approval and applicable fees.

4. Service Delivery

• Online pooja services will be conducted by qualified priests or spiritual practitioners via video call, audio call, or any other medium as specified.
• Astrology consultations will be provided through video calls, emails, or other communication platforms as agreed upon.
• We are not responsible for any technological issues such as internet connectivity or failures during the course of the services.

5. User Responsibilities

• Users agree to provide accurate and complete information when booking services.
• Users shall not misuse our Services for any unlawful or inappropriate purpose.
• Users are responsible for ensuring that they have the necessary equipment and internet connection to access our online services.
• Users must not record, capture, or reproduce any part of the services provided without express permission from us.

6. Privacy and Data Protection

• We are committed to protecting your privacy. By using our Services, you agree to the collection, use, and storage of your personal information as described in our [Privacy Policy].
• We will not share your personal data with third parties except as necessary to provide the Services, or as required by law.

7. Limitation of Liability

• Our Services are provided on an "as is" and "as available" basis. We do not guarantee the accuracy or completeness of any information provided during the Services.
• We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services, including any harm or inconvenience caused during online consultations or pooja services.
• We do not guarantee that the pooja rituals or astrology readings will have specific results or outcomes.

8. Code of Conduct

• Users must not engage in any disruptive, abusive, or disrespectful behavior towards our staff, astrologers, or other users.
• We reserve the right to suspend or terminate access to our Services for users who violate our Code of Conduct.

9. Intellectual Property

• All content on our Platforms, including but not limited to texts, graphics, images, videos, and trademarks, is owned by Astrochant and is protected by intellectual property laws.
• Users are granted a limited, non-exclusive, non-transferable license to use the content solely for personal, non-commercial purposes.

10. Force Majeure

We are not liable for any delay or failure in the performance of our Services due to causes beyond our reasonable control, including but not limited to natural disasters, internet outages, strikes, or governmental restrictions.

11. Amendments

We reserve the right to update or amend these Terms at any time. Any changes will be posted on our Platforms and will become effective immediately upon posting. Users are encouraged to review these Terms regularly.

12. Governing Law and Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of “Indian jurisdiction.
• Any disputes arising under or in connection with these Terms shall be resolved through [mediation/arbitration] or, if necessary, through litigation in the courts of Indian jurisdiction.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

Astrochant
info@astrochant.com
 

By using our Services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.